New in 2025

Mountain.ai

Galaxy TS Business Unit dedicated to Artificial Intelligence

We bring AI to Italian companies

Artificial Intelligence for Everyone

Mountain.ai was born in 2025 as a natural evolution of Galaxy Technology Solutions in the world of Artificial Intelligence. With over 20 years of software development experience, we are ready to guide Italian companies towards the future of innovation.

The name "Mountain" recalls our Dolomite roots and represents the solidity, ambition and long-term vision that characterize our approach to AI.

Our AI Solutions

We offer a complete range of Artificial Intelligence solutions to transform your business.

KOECALL.ai

A friendly voice, just a phone call away.

KOECALL.ai is an AI-powered voice assistant that offers companionship and support through a simple phone call, with no app to install. It talks naturally with a personalised voice, automatically recognises Italian, English, German, French and Spanish, and keeps track of appointments, commitments and daily activities.

Caregivers follow everything remotely: after each call they receive an email summary with transcript, emotional analysis and action items, they are alerted immediately if something unusual comes up, and they manage appointments and routines from any device, including through Google Calendar.

Natural conversations

Call the assistant for companionship and support, with a personalised voice and automatic language detection.

Proactive calls

On Full and Premium plans the assistant places the call, for a wellbeing check, a reminder or some company, then notifies the caregiver.

Emotional monitoring

Every call is analysed for mood, energy and engagement, with an email summary including transcript and action items.

Smart alerts

Immediate notification to the caregiver when the assistant detects unusual or worrying situations.

Reminders and calendar

Appointments, routines and SMS reminders, managed remotely and synced with Google Calendar: the assistant brings them up during calls.

Tailored personality

Name, tone of voice and conversation style, favourite topics or topics to avoid, and a knowledge base built from documents and websites.

ScamGuard

Detects phone scams in real time, alerts the caregiver immediately and relies on a continuously updated scammer database.

WhatsApp channel

Reminders and schedules managed with plain natural-language messages, sharing the same memory as the phone calls.

Privacy and security

Data encrypted and stored in Europe on Azure, processed under GDPR and visible only to the caregiver.

The family portal

KOECALL.ai dashboard
Dashboard: assisted persons, calls, appointments and minutes
KOECALL.ai calls
Call history with mood and topics
KOECALL.ai assisted persons
Assisted persons and verified numbers
KOECALL.ai conversation preferences
Conversation preferences on a smartphone
KOECALL.ai two-factor authentication
Two-factor sign-in

Architecture

A real-time voice pipeline on Microsoft Azure, from the phone line to the family portal.

Phone and WhatsApp Inbound and outbound calls, messages
Telephony Azure Communication Services 路 Twilio
Voice engine .NET 8 路 GPT-4o Realtime
Memory and analysis Cosmos DB 路 transcripts, mood, alerts
Caregiver portal Web 路 SMS 路 email 路 Google Calendar

For families

Monthly subscription with minute bundles and a free trial. Higher plans include proactive calls.

For care homes and facilities

White-label version under the facility's own brand, keeping residents company between visits.

The company of the future: AI agents do the work, people make the decisions.

Agentic Company is a platform that organises AI agents into departments, just like a real company: marketing, presales, sales, product, legal, finance, support and development. At its centre sits AR, Agent Resources, the department that hires, evaluates and suspends agents in place of human resources.

Agents work with the company's real data and real tools: email, phone, social media, business systems and the bank account. No action leaves the company without going through the gateway, which applies the rules and asks people for approval when needed.

Designed for small and medium-sized companies, it is configured at setup: you choose the active departments, the rules between departments and the integrations.

Agents propose The gateway decides People approve
Agentic Company 3D city view
The city view: every department is a district, integrations are stations on the ring and the gates are guarded by the gateway

The company as a city

A real-time visual view: see who is working, where work is piling up and what is waiting for a decision.

Departments of agents

Each department has its own specialised agents, a work queue, a budget and handoffs to the other departments.

Agent Resources

Hires new agents, measures their quality and cost, picks the best model and suspends those that make mistakes.

Action gateway

Daily limits for emails and calls, payment caps, dual approval for significant amounts and an emergency stop.

Real integrations

Email, phone, SMS, WhatsApp, social and advertising, payments, Power BI and Azure DevOps, added as stations on the ring.

Immutable log

Every proposal, approval and execution is written to a hash-chained log, kept forever.

Architecture

Three separate layers: who proposes, who decides and who executes. Agents never see credentials or external channels.

People
CEO Finance controller Control panel and city view Entra ID 路 MFA
Orchestrator
Agents per department Shared memory OpenAI 路 Anthropic 路 Gemini Cross-model review
Action gateway
Facts derived from records Policy engine Two-person approvals Emergency stop Hash-chained audit log
Adapters
Email Voice 路 Azure Communication Services SMS 路 Twilio WhatsApp 路 Meta Bank 路 PSD2 Power BI 路 Azure DevOps
Infrastructure
One Azure subscription per customer European region Azure SQL 路 Key Vault Immutable storage

Installed for each customer

Each company gets its own dedicated Azure subscription, managed by us and kept separate from its infrastructure. Monthly fee based on usage.

First company: KOECALL.ai

Agents run marketing, sales and support for KOECALL.ai, from campaigns to customer replies.

The Benefits of Mountain.ai

Microsoft Technology

Solutions based on Azure AI and Microsoft 365 Copilot for maximum integration.

Made in Italy

Italian team with deep understanding of local market needs.

20+ Years Experience

Galaxy TS solidity applied to the most advanced AI innovation.

Products and Solutions

Ready-made products such as KOECALL.ai and Agentic Company, and solutions tailored to your business.

How We Work

1

Discovery

We analyze your processes and identify AI application opportunities.

2

Proof of Concept

We develop a prototype to validate the solution with real data.

3

Implementation

We develop and integrate the AI solution into your existing systems.

4

Evolution

We monitor, optimize and evolve the solution over time.

Start Your AI Journey

Ready to Bring AI to Your Company?

Contact us for a free consultation. We will analyze together the potential of AI for your business.

Let's Talk